Replace Your University New Client Expectations Agreement
By signing or clicking below, you agree to our Terms of Service and Privacy Policy, as posted on our website at replaceyouruniversity.com.
Membership Terms
By signing or clicking below, you confirm that you have read and understood this document, especially our refund policy. RYU provides educational resources and general support related to those educational offerings.
No Guarantee of Financing Approval
RYU does not guarantee approval for a Line of Credit (LOC) or any other financial tool. RYU is not a lending institution and does not conduct credit checks or offer financial products that require income or credit reviews.
Clients agree to hold RYU, its affiliates, officers, directors, employees, agents, and partners harmless for any non-qualification, denial, or unfavorable terms of any loan, line of credit (LOC), home equity line of credit (HELOC), or other financial products or services, whether due to client ineligibility, third-party decisions, or any other reason.
Educational Support
RYU will provide education on utilizing a LOC and outline general criteria that lending institutions may consider during the application process.
RYU can recommend banks that offer suitable LOC options; however, it is the client’s responsibility to evaluate these recommendations.
Refund Eligibility
Completion of Education: To be eligible for a refund, clients must complete the “Replace Your Mortgage” Advanced educational course.
Design Meeting Requirement: Clients must schedule and attend a design meeting with a Client Success Manager. This meeting involves a thorough review of the client’s situation to pinpoint potential solutions and strategies for a positive outcome.
LOC Denial Refund: In circumstances where a client makes a genuine effort to obtain a Line of Credit (LOC) but is unsuccessful, RYU may issue a refund of the service fee under the following conditions:
- The client must furnish official documentation from a lending institution denying their LOC application (either first or second lien or Personal Line).
- The client agrees to allow RYU to evaluate their situation and suggest alternative solutions.
- The client must cooperate with RYU in exploring these alternatives in good faith.
- If no feasible solution is found within a reasonable timeframe (usually 6-12 months), a refund will be provided.
Refund Policy Duration
The refund policy is valid for 12 months from the date of this agreement. Refund requests beyond this period require management approval.
Client Responsibility
RYU is not liable for issues arising from incomplete, false, or inadequate information provided by the client or any lending institution that may prevent qualification for financing. Refunds may be withheld if misinformation is identified.
Limitation of Liability
Clients agree to hold RYU and its affiliates harmless for non-qualification of any loan, LOC, HELOC, or other financial products. RYU is also not liable for outcomes resulting from financing applications, whether approved or denied.
Clients agree to hold RYU, its affiliates, officers, directors, employees, agents, and partners harmless for any non-qualification, denial, or unfavorable terms of any loan, line of credit (LOC), home equity line of credit (HELOC), or other financial products or services, whether due to client ineligibility, third-party decisions, or any other reason.
To the maximum extent permitted by applicable law, RYU, its affiliates, officers, directors, employees, agents, and partners (collectively, “RYU Parties”) shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of principal, profits, or investment opportunities, arising out of or in connection with any investment decisions, transactions, or outcomes resulting from the use of RYU’s services, platform, recommendations, 3rd party recommendations, or information provided, whether based on contract, tort, negligence, strict liability, or any other legal theory.
Clients acknowledge and agree that all investments carry inherent risks, including the potential for loss of the entire investment, and that past performance is not indicative of future results. RYU does not guarantee the accuracy, completeness, timeliness, or suitability of any investment-related information, advice, or services provided, nor does it guarantee any specific investment outcomes, returns, or the performance of any financial product.
RYU Parties shall not be responsible for losses or damages resulting from:
- Market fluctuations, economic conditions, or other external factors beyond RYU’s control;
- Errors, omissions, or inaccuracies in information provided by clients, third-party financial institutions, brokers, or other entities;
- Actions, decisions, or performance of third-party investment platforms, advisors, or custodians;
- Regulatory changes, force majeure events, or technical failures affecting financial or investment processes.
In no event shall RYU Parties’ total liability for any claim arising from these Terms of Service or the use of RYU’s services exceed the amount paid by the client to RYU for the specific services giving rise to the claim in the twelve (12) months preceding the claim, to the extent permitted by law.
Clients agree to assume full responsibility for their investment decisions and to seek independent financial, legal, or tax advice before engaging in any investment activities through RYU’s services. This Limitation of Liability shall survive the termination or expiration of the agreement between RYU and the client.
Timeline
RYU does not guarantee a specific timeline for acquiring a LOC or implementing educational strategies, as each client’s situation is unique with various influencing factors.
Expectations of Service
- Client-Centric Approach – Clients are RYU’s top priority, and RYU commits to providing timely responses to inquiries and support throughout the process.
- Investment in Education – Clients acknowledge that they are investing in their education, and RYU is not responsible for originating loans.
Clients will have access to RYU’s online dashboard containing educational materials and support resources.
Confidentiality Assurance
All client information, both personal and business-related, will be treated with the utmost confidentiality. RYU does not request credit information or make determinations regarding financial product approvals.
Open Communication
Clients are expected to provide complete and honest information to facilitate the best possible support. If clients are dissatisfied with any aspect of RYU’s service, they are encouraged to promptly notify RYU to address the issue.
Refund Process
Refunds will be issued for the full amount paid or a mutually agreed-upon amount, minus a $300 deduction for merchant fees and ancillary expenses. Clients should contact RYU’s support team at [email protected] for refund requests.
General Guidance Disclaimer
RYU does not act as a licensed financial planner, accountant, attorney, or credit counselor. Our services are intended for general informational purposes and should not replace professional financial or legal advice.
Monthly $79 Subscription Details
As a valued subscriber, you will enjoy the following exclusive perks designed to enhance your experience and support your success:
- Enhanced Dashboard Features – You will have access to three additional links on your dashboard: Design Meeting, Coaching Call, and Bank Options. These are specific meeting types that you can book at any time with your dedicated Client Success Manager. Please note that these features will be removed if your subscription is not active.
- Subscriber Dashboard – You will gain access to an exclusive Subscriber Dashboard, which includes a library of recorded coaching sessions, training materials, and unique opportunities available only to subscribers. We will periodically update this dashboard with new content to enhance your learning and growth.
- Exclusive Bonuses – Subscribers will have opportunities to participate in bonuses such as trip giveaways, contests, and other exciting initiatives that we develop to support and reward our community of subscribers. The standard commission for each successful referral is subject to enhancement for clients who maintain a monthly subscription
By signing or clicking below, you agree to our Terms of Service and Privacy Policy, as posted on our website at replaceyouruniversity.com.
